Banks are blocking AI agents from customer accounts

Source: Malwarebytes Labs

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At a glance

This week, Axios reported that major US banks were detecting third-party AI agents operating inside customer accounts. In many cases, customers have given the agents their usernames and passwords so they could act on their behalf. This kind of access can violate a bank’s rules. Bianco Research president Jim Bianco raised the question during Unchained’s Bits + Bips livestream on October 26: “Are you protecting me, or are you protecting your own profits?” Bianco described traditional finance’s business model as “based on laziness.” Customers may leave idle cash in low- or no-interest bank accou…