Phone return scams: where a real delivery and a fake return end up in a bill for you

Source: Malwarebytes Labs

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At a glance

A caller offers you a free phone upgrade or an exclusive deal from your mobile provider. A new phone arrives at your home. So far, everything seems to check out. Then comes another call: There’s been a shipping mistake. You received the wrong phone, and the company needs you to send it back. You send it back, but the phone never reaches your provider, leaving you with a large charge or long-term contract to pay. Now police are warning about this scheme after residents lost devices and were left facing the associated payments. How phone return scams work The scam usually starts with a call fro…