See the agents, set the terms: new visibility and control for personal agents

Source: Cloudflare Security

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At a glance

Personal agents are the intermediary between humans and the Internet, turning a person’s instructions into requests and actions on websites. A customer might ask a personal agent to compare products across your site, find support articles, or complete a purchase. To a site owner, all three interactions show up as automated traffic — and without a clear view of which agents are visiting and what they are doing, it can be difficult to know whether that traffic is helping your business or creating risk. Blocking agents altogether can feel like the safest choice, but it can mean losing customers.…