In the may update of Windows 10, Microsoft removed the full OS reset feature. The company offers users to reset their PCs using a different feature, but the new one does not remove installed apps.
If you need to reset your PC without saving programs, there is another way:
1. Click the PCM on the "start" icon.
2. Select "PowerShell".
3. Enter the following in the console:
4. Press "Enter".
5. A window will appear reset the OS.