In addition to recording your actions and creating a step-by-step guide with screenshots, Problem Steps Recorder (PSR) also allows you to specify a problem description and include system information in the report. This can be useful if youâre trying to troubleshoot a problem and need to provide background information to the person youâre explaining the issue to.
To include a problem description and system information in the report, follow these steps:
- Press âWin+Râ and enter the command âpsrâ.
- Tap âStart Recordâ and follow the steps to reproduce the problem youâre trying to troubleshoot. You can pause and resume the recording at any time.
- During the recording, select âAdd Commentâ to add notes or explanations to specific steps.
- When youâre finished, tap âStop Recordâ and save the file as a .zip file.
- Open the .zip file and view the HTML report.
- In the report, click on âProblem Descriptionâ on the left side of the page and enter a description of the problem youâre trying to solve.
- Click on âSystem Informationâ on the left side of the page to view information about your system, such as the operating system, processor, and memory.
Using the Problem Description and System Information features in PSR can provide valuable context to the person youâre explaining the problem to, and help them understand the issue more clearly. This can ultimately save time and effort in the troubleshooting process.
In addition to using PSR to record your actions and create a step-by-step guide, there are several other ways you can create technical instructions with screenshots. For example, you can use a screen capture tool such as Snipping Tool or Snip & Sketch (available on Windows 10) to take screenshots of specific areas of your screen. You can then use an image editing software like Paint or GIMP to annotate the screenshots with arrows, text, or other markings, and save the images as a .png or .jpg file.
Another option is to use a video recording tool like Camtasia or OBS Studio to create a video tutorial with voice narration. This can be a more engaging and interactive way to explain a problem or process, and allows you to show the steps in real-time.
Regardless of the method you choose, creating a step-by-step guide with screenshots can be a useful way to communicate technical information to others. By providing clear and concise instructions with visual aids, you can save time and effort in the troubleshooting process and help others understand complex concepts more easily.