Amazon Alerts 200 Million Prime Users: Protect Your Login Info from Scammers

TL;DR

Amazon has issued a warning to its 200 million Prime users about a phishing scam targeting their login information. Scammers are sending fake emails about Prime membership renewals to steal personal and financial data. Users are advised to verify messages through Amazon’s Message Centre and implement security measures like two-step verification.

Amazon Alerts 200 Million Prime Users About Login Info Scam

Amazon has sent out a critical alert to its 200 million Prime customers, warning them about a sophisticated phishing scam targeting their login information. This scam involves fraudsters impersonating Amazon to deceive users into revealing their sensitive data.

Understanding the Scam

In an email sent earlier this month, Amazon reported an increase in fake emails purporting to be from the company. Here’s what users need to know:

What’s happening:

Scammers are sending fake emails claiming that your Amazon Prime subscription will automatically renew at an unexpected price. These emails may include personal information obtained from other sources to appear legitimate. They often feature a “cancel subscription” button leading to a fake Amazon login page.

Once users click the “Cancel” button, they are directed to a counterfeit Amazon login screen. Upon entering their credentials, scammers can use this information to access the actual Amazon site and make unauthorized purchases. Additionally, the fake site may request payment information and other personal details, which are then stolen and potentially sold.

Amazon, with its vast customer base, is a frequent target for such scams. The company has handled various cases, including fake messages about Prime membership renewals, bogus refund offers, and calls claiming that accounts have been hacked. For instance, Malwarebytes has identified and blocked phishing sites like amazons.digital¹.

How to Avoid Falling for an Amazon Scam

To protect yourself from these scams, follow these guidelines:

• Avoid Clicking Links: Do not click on any links in suspicious emails.
• Verify Messages: Check the legitimacy of messages by visiting the Message Centre under Your Account on Amazon.
• Report Scams: Report any suspicious activity to Amazon, whether or not you have fallen for the scam.
• Enable Two-Step Verification: Set up two-step verification for an extra layer of security.
• Monitor Personal Information: Use Malwarebytes’ Digital Footprint Scanner to check and remove personal data available online.
• Install Web Protection: Use web protection tools to warn you about phishing sites and other threats.
• Change Passwords: If you suspect you’ve fallen for a scam, change your Amazon password and any other accounts using the same credentials. Monitor your card statements for unusual charges and contact your bank immediately if you notice anything suspicious.

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Conclusion

The recent alert from Amazon underscores the importance of vigilance in protecting personal information online. By staying informed and taking proactive security measures, users can safeguard their data and avoid falling victim to phishing scams.

References

1. Malwarebytes (2025). “Malwarebytes blocks amazons.digital”. Malwarebytes. Retrieved 2025-07-16. ↩︎