WestJet Faces Cyberattack: Impact on Systems and Customer Data

TL;DR

WestJet, Canada’s second-largest airline, is currently managing a cyberattack that has impacted access to some internal systems and its mobile app. The company is working with law enforcement and Transport Canada to mitigate the issue, with no impact on operational safety reported.

WestJet Faces Cyberattack

Canada’s second-largest airline, WestJet, has recently suffered a cyberattack that has disrupted access to some of its internal systems and its mobile app. Founded in 1996, WestJet has grown from a low-cost carrier to a major player in the Canadian aviation industry.

Impact and Response

WestJet’s specialized internal teams are working diligently to mitigate the attack, coordinating their efforts with law enforcement and Transport Canada. The airline has emphasized that operational safety has not been compromised. However, guests and employees are advised to exercise caution when sharing personal information.

In an update published on June 13, 2025, WestJet stated:

“WestJet is aware of a cybersecurity incident involving internal systems and the WestJet app, which has restricted access for several users. We have activated specialized internal teams in cooperation with law enforcement and Transport Canada to investigate the matter and limit impacts.”

The company is prioritizing the safety of its operations and the protection of sensitive data and personal information for both guests and employees. They have apologized for any disruptions caused by the incident.

As of June 14, WestJet announced that flight operations remain safe and unaffected. The airline is working to assess the impact and resolve the issue quickly, apologizing for any disruptions experienced by guests and employees.

Previous Cyber Threats in Canada

Cyber threats targeting Canada’s critical infrastructure are on the rise. In April 2025, Canadian electric utility Nova Scotia Power and its parent company, Emera, faced a cyberattack that disrupted their IT systems and networks. The attack did not cause any power outages ¹.

In September 2023, Air Canada announced that the personal information of some employees was exposed due to a cyberattack. Earlier, in June 2023, a cyber attack on Suncor Energy impacted payment operations at Petro-Canada gas stations across Canada ².

Additional Resources

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For more details, visit the full article: Canada’s airline WestJet is containing a cyberattack

Conclusion

The recent cyberattack on WestJet highlights the increasing threat to Canada’s critical infrastructure. As the airline works to mitigate the issue, it serves as a reminder of the importance of robust cybersecurity measures in protecting both operational safety and sensitive data.

References

1. “Canadian electric utility Nova Scotia Power and parent company Emera suffered a cyberattack”, (April 2025). “Canadian electric utility Nova Scotia Power and parent company Emera suffered a cyberattack”. Security Affairs. Retrieved 2025-06-15. ↩︎

2. “Air Canada data breach”, (September 2023). “Air Canada data breach”. Security Affairs. Retrieved 2025-06-15. ↩︎