Uk Retail Giant Ms Restores Click

---
title: "M&S Revives Click & Collect Service Following Cyber Attack, Some Functions Remain Offline"
categories: [Cybersecurity, Vulnerabilities]
tags: [cybersecurity, retail, recovery]
author: "Tom"
date: 2025-08-11
---

## TL;DR

- Marks and Spencer (M&S) has reinstated its Click & Collect service after a prolonged outage due to a cyber attack.
- While many core services are now operational, some functionalities remain unavailable.
- The incident highlights the ongoing challenges and recovery efforts following cyber threats in the retail sector.

## M&S Restores Key Services After Cyber Attack

British retail giant Marks and Spencer (M&S) announced today the restoration of its Click & Collect service, months after a significant cyber attack disrupted operations. The company confirmed that many of its core offerings are now back online, providing relief to customers who rely on these services for their shopping needs.

### Impact of the Cyber Attack

The cyber attack, which occurred earlier this year, had a substantial impact on M&S's digital infrastructure. Key services, including the popular Click & Collect option, were taken offline to mitigate the damage and prevent further breaches. This disruption caused inconvenience for many customers and highlighted the vulnerabilities in retail cybersecurity.

### Current Status of Services

While the Click & Collect service is now operational, M&S has acknowledged that some functionalities are still down. The company is working diligently to restore all services to full capacity. Customers are advised to check the M&S website for the latest updates on service availability.

### Recovery and Future Measures

M&S has been transparent about the challenges faced during the recovery process. The company has implemented enhanced security measures to protect against future cyber threats. These measures include:

- Strengthening network security protocols.
- Conducting regular security audits and vulnerability assessments.
- Providing additional training for staff on cybersecurity best practices.

### Customer Support and Communication

Throughout the recovery period, M&S has maintained open communication with its customers, providing regular updates on the status of their services. The company has also set up dedicated support channels to assist customers facing issues due to the outage.

## Conclusion

The restoration of M&S's Click & Collect service marks a significant step in the company's recovery from the cyber attack. However, the incident serves as a stark reminder of the importance of robust cybersecurity measures in the retail sector. As M&S continues to enhance its security infrastructure, customers can expect more reliable and secure services in the future.

For more details, visit the full article: [M&S restores Click & Collect months after cyber attack, some services still down](https://go.theregister.com/feed/www.theregister.com/2025/08/11/ms_restores_click_collect_following/).