---
title: "MAXHUB Pivot Flaw Lets Attackers Hijack Accounts—Patch Now"
short_title: "MAXHUB Pivot weak password reset flaw exposed"
description: "A critical vulnerability (CVE-2025-53704) in MAXHUB Pivot allows attackers to reset passwords and hijack accounts. Learn how to mitigate the risk."
author: "Vitus"
date: 2025-01-24
categories: [Cybersecurity, Vulnerabilities]
tags: [maxhub, cve-2025-53704, password-security, cybersecurity, vulnerability]
score: 0.78
cve_ids: [CVE-2025-53704]
---
TL;DR
A critical vulnerability (CVE-2025-53704) in MAXHUB Pivot’s password reset mechanism allows remote attackers to hijack user accounts with minimal effort. The flaw, rated 8.7 (CVSS v4), affects all versions of the Pivot client application prior to v1.36.2. MAXHUB has released a patch—users must upgrade immediately to prevent unauthorized access.
---
Main Content
Critical Flaw in MAXHUB Pivot Exposes Accounts to Takeover
Cybersecurity researchers have uncovered a severe vulnerability in MAXHUB Pivot, a widely used collaboration platform. The flaw, tracked as CVE-2025-53704, stems from a weak password recovery mechanism that could allow attackers to reset passwords and gain unauthorized access to user accounts. With a CVSS v4 score of 8.7, this vulnerability poses a significant risk to organizations relying on MAXHUB for secure communication and collaboration.
Key Points
- Vulnerability: Weak password recovery mechanism (CWE-640) in MAXHUB Pivot.
- Affected Versions: All versions of the Pivot client application prior to v1.36.2.
- Risk: Remote attackers can exploit the flaw to hijack accounts without user interaction.
- Severity: Rated 8.7 (CVSS v4) and 7.5 (CVSS v3.1), indicating high impact.
- Mitigation: Upgrade to Pivot v1.36.2 or later immediately.
---
Technical Details
#### Affected Products
MAXHUB has confirmed that the vulnerability impacts the following product:
- MAXHUB Pivot client application: All versions prior to v1.36.2.
#### Vulnerability Overview
The flaw, classified as CWE-640 (Weak Password Recovery Mechanism for Forgotten Password), enables attackers to exploit the password reset process remotely. By manipulating the recovery mechanism, threat actors can bypass authentication controls and take control of user accounts. The vulnerability requires low attack complexity and no user interaction, making it particularly dangerous.
- CVE ID: [CVE-2025-53704](https://www.cve.org/CVERecord?id=CVE-2025-53704)
- CVSS v3.1 Score: 7.5 (`CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N`)
- CVSS v4 Score: 8.7 (`CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N`)
#### Background
- Critical Infrastructure Sector: Information Technology
- Deployment: Worldwide
- Researcher: Malik MAKKES of Abicom Groupe OCI
---
Impact Assessment
Successful exploitation of this vulnerability could have far-reaching consequences, including:
- Unauthorized access to sensitive corporate data and communications.
- Account takeover, leading to potential data breaches or espionage.
- Disruption of business operations for organizations relying on MAXHUB Pivot for collaboration.
Given the low complexity of exploitation and the high impact on confidentiality and integrity, organizations must treat this vulnerability as a priority.
---
Mitigation Steps
MAXHUB has released a patch to address the vulnerability. Users are urged to take the following actions immediately:
1. Upgrade to Pivot v1.36.2 or later: Download the latest version from the [MAXHUB support page](https://www.maxhub.com/en/support/).
2. Minimize Network Exposure: Ensure control system devices and collaboration tools are not accessible from the internet.
3. Isolate Critical Systems: Locate control system networks and remote devices behind firewalls and separate them from business networks.
4. Use Secure Remote Access: If remote access is required, use VPNs or other secure methods. Ensure VPNs are updated to the latest version.
5. Follow CISA Guidelines: Review [CISA’s recommended practices](https://www.cisa.gov/resources-tools/resources/ics-recommended-practices) for industrial control systems (ICS) security.
#### Additional Recommendations
- Monitor for Suspicious Activity: Organizations should watch for unusual login attempts or password reset requests.
- Educate Employees: Train staff to recognize social engineering attacks, such as phishing emails, which could exploit this vulnerability.
- Implement Multi-Factor Authentication (MFA): While not a fix for this flaw, MFA adds an extra layer of security to prevent unauthorized access.
---
Conclusion
The discovery of CVE-2025-53704 in MAXHUB Pivot highlights the critical importance of secure password recovery mechanisms in modern software. With a CVSS v4 score of 8.7, this vulnerability demands immediate action from all affected organizations. By upgrading to Pivot v1.36.2 and following CISA’s mitigation guidelines, businesses can reduce their risk of exploitation and protect their sensitive data.
No known public exploitation of this vulnerability has been reported yet, but the ease of exploitation means attackers could act quickly. Stay vigilant, patch promptly, and prioritize cybersecurity best practices.
---
References
[^1]: CISA. "[ICS Advisory (ICSA-25-338-02) MAXHUB Pivot](https://www.cisa.gov/news-events/ics-advisories/icsa-25-338-02)". Retrieved 2025-01-24.
[^2]: MITRE. "[CWE-640: Weak Password Recovery Mechanism for Forgotten Password](https://cwe.mitre.org/data/definitions/640.html)". Retrieved 2025-01-24.
[^3]: MAXHUB. "[Support Page](https://www.maxhub.com/en/support/)". Retrieved 2025-01-24.