Windows 11 requires creating a PIN to access your account since it is easier to remember and offers better security as itās only locally relevant. However, if you want to use a traditional password, you can remove the Windows Hello PIN from your account.
The only caveat is that the option will only be available in certain conditions. If you have the option to only use Windows Hello to sign in on your device or the passwordless account configured on your Microsoft account, the PIN remove button will be greyed out.
If you want to use a different PIN, you donāt need to remove it. Instead, you want to change the PIN.
In this guide, you will learn the steps to remove the Windows Hello PIN from your account on Windows 11.
- Remove account PIN on Windows 11
- Fix PIN remove button greyed out on Windows 11
Remove account PIN on Windows 11
To remove the PIN on Windows 11, use these steps:
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Open Settings on Windows 11.
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Click on Accounts.
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Click the Sign-option tab.
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Under the āWays to sign inā section, click the PIN (Windows Hello) setting.
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Click the Remove button in the āRemove this sign-in optionā setting.
Once you complete the steps, the PIN will be removed from the account, but you will continue to have access to the account with your password.
Fix PIN remove button greyed out on Windows 11
If you use a Microsoft account to access Windows 11, the button to remove the PIN could appear greyed out. The remove button could be greyed out if the passwordless option is enabled on the Windows 11 account or if the passwordless account is enabled on your Microsoft account.
Disable Windows Hello sign-in for Microsoft accounts
To fix the remove PIN button greyed out on Windows 11, use these steps:
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Open Settings.
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Click on Accounts.
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Click the Sign-option tab.
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Under the āAdditional settingsā section, turn off the āFor improved security, only allow Windows Hello sign-in for Microsoft account on this deviceā toggle switch.
You may need to restart the Settings app and the computer to apply the changes and enable the option to remove the PIN.
Disable passwordless Microsoft account
To disable the passwordless Microsoft account to fix the greyed out remove PIN button, use these steps:
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Open Settings.
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Click on Accounts.
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Click the Your info tab.
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Under the āRelated settingsā section, click the Accounts option.
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Click the Security tab.
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Click on Advanced security options.
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Under the āAdditional securityā section, turn off the Passwordless account option.
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Continue with the on-screen directions.
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Restart your computer.
After you complete the steps, the āPIN (Windows Hello)ā settings will show the remove button.