In the Outlook desktop app, a profile includes your accounts, data files, settings, and preferences. If you have problems syncing, are seeing errors, or no longer need the profile, it’s possible to delete it from Windows 11 or 10.
You’ll delete all the downloaded emails when you delete an Outlook profile. However, any Personal Folders Files (pst) associated with the profile will stay on your device and can later be accessed from a new profile.
In this guide, you’ll learn how to delete an Outlook profile and its data to start over or fix issues with the email client app on Windows 11 and Windows 10.
Delete profile in Outlook
To delete an Outlook app profile on Microsoft 365, Office 2021, 2019, 2016, and older versions, use these steps:
Open Control Panel.
Click on User Accounts.
Click on Mail (Microsoft Outlook).
Under the “Profiles” section, click the Show Profiles button.
Select the profile.
Click the Remove button.
Click the Yes button.
Click the OK button.
Once you complete the steps, the profile with its accounts and the offline cache will be deleted from the computer. The next time you open the desktop version of Outlook, you’ll need to set up your accounts again, which should help you to start fresh or fix issues with your accounts or app.
If you have multiple profiles, you may need to repeat the steps to delete them.